Privacy Policy

At Filco, your privacy is our top priority. This Privacy Policy outlines how we collect, use, protect, and share your personal information when you interact with our website, products, and services. By using our platform, you agree to the practices described in this policy.

Information We Collect

We collect information to help us deliver an efficient, secure, and personalised experience. This may include:

Personal Information: Name, phone number, email address, billing information, or any details you voluntarily provide when contacting us or using our services.
Usage Data: Pages visited, interactions on our website, IP address, device type, and browser data collected automatically to improve user experience.
Cookies & Tracking: We use cookies and similar technologies to analyze performance, remember preferences, and enhance site functionality.

How We Use Your Information

Filco uses the information collected for the following purposes:

Service Delivery: To provide, manage, and improve our products and services.
Communication: To respond to inquiries, send updates, and share important service-related notifications.
Personalization: To tailor your browsing experience and recommend relevant content or services.
Security: To detect, prevent, and address technical issues, fraud, or unauthorized access.

We do not sell, rent, or trade your personal information to third parties.

Information Sharing & Disclosure

We only share information in the following situations:

With Service Providers: Trusted partners who support our operations (e.g., hosting, analytics), under strict confidentiality agreements.
Legal Compliance: When required by law, regulation, or court order.
Business Transfers: In case of a merger, acquisition, or asset sale, we may transfer relevant data while maintaining confidentiality standards.

Data Protection & Security

Your information is protected using industry-standard security measures to safeguard it from unauthorized access, alteration, or misuse. While no system is 100% secure, we continuously improve our security practices.

Your Rights & Choices

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your data where applicable.
Opt out of certain data collection or marketing communications.

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Filco uses cookies to enhance your browsing experience. You may choose to disable cookies through your browser settings, but note that certain site features may not function properly afterward.

Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. All updates will be posted on this page with the revised effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Email: info@limitedfilco.com
Phone: +254 112 119510
Address: Atlantis Business Park (Block C10), Kyangómbe road, off Mombasa road., Nairobi, Kenya

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